Iron Doggy™ guarantees our products are designed to be free of defect in both materials and craftsmanship. On the extremely rare occasion that there is a concern, we have worked quickly to provide a resolution. We promise to always do our best to make it right for you.
We are committed to designing the highest quality hands-free dog gear for running, hiking, and outdoor recreation on our beautiful planet.
If there is anything wrong with your Iron Doggy™ leash (despite the fact that we’d be fascinated to learn about it), we promise to make it right.
Our guarantee covers manufacturing and material defects and does not cover damage caused by:
* Chewing, cleaning, alterations, or modifications
* Improper use or misuse of the product
* Abuse or Fire
Regardless, if you need help or have questions, you can reach us Monday-Friday during business hours through chat (the little purple button on the bottom right) or via email.
We’ll always do our best to ensure that you and your pup are happy with your experience. 🙂